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Installing and Activating

By now you probably have Culvert Studio installed but just in case you haven’t, just follow the purchase/download instructions at the product’s website. The initial download will contain the free trial version which has no time limit but limited functionality. For example, the Culvert size is fixed to a 24-inch circular pipe, you won’t be able to save project files; and most of the reports will be watermarked.

Culvert Studio uses Microsoft’s “Click-once” technology which makes the installation process fast and easy. An icon will be automatically added to your desktop and will launch the program.

Security Measures

Our software code is digitally signed and secured using the latest signature algorithm sha256RSA insuring that the software you download here is authentic and untampered with. However, on occasion you may initially see the following screen. If so, click the “More info…” link and then click [Run anyway].

My Click Once Security Trust Prompt is Never Displayed

The message “your administrator has blocked this application because it potentially poses a security risk to your computer” is shown with no option to trust the application. If this occurs, then your Trust Prompts have been disabled for some reason. Please visit this website for an easy remedy: https://www.smartlux.com/software/trust-prompt-tool/

How to Activate Culvert Studio

Upon launch, the program checks for the registration serial number. If it is not available, an activation screen appears like the following:

Enter your Serial Number to register your software. Once the serial number is entered it is stored and you won’t be reminded again.

License Registration Failed
If you get an error while attempting to register your software it may be due to a firewall setting on your PC which is blocking communications with our online license server. Please disable the firewall to unblock.

Moving Your License to a New Computer

From time to time, you may need to replace your existing computer and thus reinstall Culvert Studio on the new one. You will need to register the license on the new computer.

Do this by first deactivating the license on the old computer. To deactivate, select Manage License… from the File menu and then click [Deactivate]. This frees up the activation so that it can be used on the new computer.

Loose Your Serial Number?

If for some reason your serial number is lost, please email support@hydrologystudio.com for retrieval. You will need the email address that was used when ordering.


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