By now you probably have Channel Studio installed but just in case you haven’t, follow the purchase/download instructions at the product’s website. You will simply click an [Install] button and click [Run] or [Open] depending on your browser.
Channel Studio uses Microsoft’s “Click-once” technology which makes the installation process fast and easy. An icon will be automatically added to your desktop and will launch the program.
The initial download will contain the free trial version which has no time limit but limited functionality. For example, you won’t be able to save project files; most of the reports will be watermarked and projects will be limited to 6 cross-sections.
Trial version users will be greeted with a sample project file to help them get acquainted.
Again, this installs the Trial version. From there you’ll need to register, or activate, the software using your purchased license key. This turns the Trial version into a full working version. See “How to Manage Your License” for complete details.
Regional Settings
If you are using Channel Studio in a region other than the United States, you may experience program crash after attempting to add a New Reach. To remedy this, please change your Regional Setting in your Windows Time and Language settings to United States. You will later be able to switch back to your original Region without any issues.
Security Measures
Our software code is digitally signed and secured using the latest signature algorithm sha256RSA insuring that the software you download here is authentic and untampered with. However, on occasion you may initially see the following screen: If so, click the “More info…” link and then click [Run anyway].
My Click Once Security Trust Prompt is Never Displayed
The message “your administrator has blocked this application because it potentially poses a security risk to your computer” is shown with no option to trust the application. If this occurs, then your Trust Prompts have been disabled for some reason. Here’s a way to check it out and set it.
Visit: https://www.smartlux.com/software/trust-prompt-tool/
Download and run the Trust Prompt Tool.
When it starts it will display your current Trust settings. Do they look like those shown below? If not, set the switches as shown below.
Then click [Write to Registry] and retry the install.