{"id":5010,"date":"2026-10-03T15:04:24","date_gmt":"2026-10-03T15:04:24","guid":{"rendered":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/?post_type=ht_kb&#038;p=5010"},"modified":"2026-10-23T19:20:28","modified_gmt":"2026-10-23T19:20:28","slug":"contacting-support","status":"publish","type":"ht_kb","link":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/knowledge-base\/contacting-support\/","title":{"rendered":"Contact Support &amp; AI Assistant"},"content":{"rendered":"\n<p>Hydrology Studio\u2019s Help documentation includes a wide range of helpful articles, powerful search features, and a capable AI help assistant. However, there may be times when you need assistance from a live expert. When that happens, feel free to contact our support team at <a href=\"mailto:support@hydrologystudio.com\">support@hydrologystudio.com<\/a>. Our office hours are M-F 9:00 am to 5:00 pm EST.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Meet Your Personal Hydrology Studio Companion<\/h3>\n\n\n\n<p>These help documents employ an intelligent assistant designed to elevate your hydrology studio experience. Whether you&#8217;re tackling a complex watershed or a detention pond model, the assistant is trained on the official Hydrology Studio documentation and stands ready to support your journey with expert guidance and seamless assistance.<\/p>\n\n\n\n<p>Ask a specific question about workflows, hydrographs, or detention pond setup to get started. You can even type keywords like &#8216;TR-55&#8217;, &#8216;Rational Method&#8217;, or &#8216;Detention Pond&#8217; for instant guide links.<\/p>\n\n\n\n<p>Give it a try. Simply click the friendly icon on the lower right of your Help window and ask away.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"99\" height=\"110\" src=\"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-content\/uploads\/sites\/2\/2026\/10\/image.png\" alt=\"\" class=\"wp-image-5025\" style=\"width:54px;height:auto\" srcset=\"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-content\/uploads\/sites\/2\/2026\/10\/image.png 99w, https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-content\/uploads\/sites\/2\/2026\/10\/image-45x50.png 45w, https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-content\/uploads\/sites\/2\/2026\/10\/image-54x60.png 54w, https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-content\/uploads\/sites\/2\/2026\/10\/image-90x100.png 90w\" sizes=\"auto, (max-width: 99px) 100vw, 99px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>How to contact Hydrology Studio&#8217;s customer support team and introducing HydroPilot AI<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[5],"ht-kb-tag":[118,117],"class_list":["post-5010","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started","ht_kb_tag-customer-support","ht_kb_tag-technical-support"],"_links":{"self":[{"href":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-json\/wp\/v2\/ht-kb\/5010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-json\/wp\/v2\/comments?post=5010"}],"version-history":[{"count":9,"href":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-json\/wp\/v2\/ht-kb\/5010\/revisions"}],"predecessor-version":[{"id":5069,"href":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-json\/wp\/v2\/ht-kb\/5010\/revisions\/5069"}],"wp:attachment":[{"href":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-json\/wp\/v2\/media?parent=5010"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-json\/wp\/v2\/ht-kb-category?post=5010"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-json\/wp\/v2\/ht-kb-tag?post=5010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}