{"id":163,"date":"2017-10-30T15:36:28","date_gmt":"2017-10-30T15:36:28","guid":{"rendered":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/?post_type=ht_kb&#038;p=163"},"modified":"2026-06-13T14:15:43","modified_gmt":"2026-06-13T14:15:43","slug":"installing-and-activating","status":"publish","type":"ht_kb","link":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/knowledge-base\/installing-and-activating\/","title":{"rendered":"Installing Your Software"},"content":{"rendered":"\n<p>By now you probably have Culvert Studio installed but just in case you haven&#8217;t, follow the purchase\/download instructions at the product&#8217;s <a href=\"https:\/\/www.hydrologystudio.com\/download-free-trials\/\">website<\/a>.&nbsp;You will simply click an [Install] button and click [Run] or [Open] depending on your browser.<\/p>\n\n\n\n<p>The initial download will contain the free trial version which has no time limit but limited functionality. For example, the Culvert size is fixed to a 24-inch circular pipe, you won&#8217;t be able to save project files; and most of the reports will be watermarked.<\/p>\n\n\n\n<p>Culvert Studio uses Microsoft&#8217;s &#8220;Click-once&#8221; technology which makes the installation process fast and easy. An icon will be automatically added to your desktop and will launch the program.<\/p>\n\n\n\n<p>Again, this installs the Trial version. From there you\u2019ll need to register, or activate, the software using your purchased license key. This turns the Trial version into a full working version. See \u201c<a href=\"https:\/\/learn.hydrologystudio.com\/culvert-studio\/knowledge-base\/how-to-manage-your-license\/\" data-type=\"ht_kb\" data-id=\"812\">How to Manage Your License<\/a>\u201d for complete details.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"security-measures\">Security Measures<\/h2>\n\n\n\n<p>Our software code is digitally signed and secured using the latest signature algorithm sha256RSA ensuring that the software you download here is authentic and untampered with. However, on occasion you may initially see the following screen. If so, click the \u201cMore info\u2026\u201d link and then click [Run anyway].<\/p>\n\n\n\n<figure class=\"wp-block-image is-style-default\"><img decoding=\"async\" src=\"https:\/\/learn.hydrologystudio.com\/studio-express\/wp-content\/uploads\/sites\/6\/2018\/05\/Install1.png\" alt=\"\" class=\"wp-image-644\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image is-style-default\"><img decoding=\"async\" src=\"https:\/\/learn.hydrologystudio.com\/studio-express\/wp-content\/uploads\/sites\/6\/2018\/05\/Install2.png\" alt=\"\" class=\"wp-image-645\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">My Click Once Security Trust Prompt is Never Displayed<\/h3>\n\n\n\n<p>The message \u201cyour administrator has blocked this application because it potentially poses a security risk to your computer\u201d is shown with no option to trust the application. If this occurs, then your Trust Prompts have been disabled for some reason.&nbsp;Here\u2019s a way to check it out and set it.<\/p>\n\n\n\n<p>Visit: <a href=\"https:\/\/www.smartlux.com\/software\/trust-prompt-tool\/\">https:\/\/www.smartlux.com\/software\/trust-prompt-tool\/<\/a><\/p>\n\n\n\n<p>Download and run the Trust Prompt Tool.<\/p>\n\n\n\n<p>When it starts it will display your current Trust settings. Do they look like those shown below? If not, set the switches as shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image is-style-default\"><img decoding=\"async\" src=\"https:\/\/learn.hydrologystudio.com\/hydrology-studio\/wp-content\/uploads\/sites\/2\/2017\/10\/trustprompttool.png\" alt=\"\" class=\"wp-image-2030\"\/><\/figure>\n\n\n\n<p>Then click [Write to Registry] and retry the install.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Culvert Studio Crashes On Startup<\/h2>\n\n\n\n<p>On occasion, the trial versions of our software may crash immediately after the first startup. This typically occurs if your PC\u2019s language settings are set to a language other than English (United States).<\/p>\n\n\n\n<p>To remedy this, please follow these steps:<\/p>\n\n\n\n<p>1. &nbsp;Go to Settings &gt; Time &amp; Language &gt; Language &amp; region.<br>2. &nbsp;Temporarily set the language to English (United States).<br>3. &nbsp;Launch Culvert Studio, then close it.<br>4. &nbsp;Revert your language settings to your original preference.<\/p>\n\n\n\n<p>The software should now launch successfully.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to install Culvert Studio, troubleshooting installation<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[22],"ht-kb-tag":[],"class_list":["post-163","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started"],"_links":{"self":[{"href":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/wp-json\/wp\/v2\/ht-kb\/163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/wp-json\/wp\/v2\/comments?post=163"}],"version-history":[{"count":26,"href":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/wp-json\/wp\/v2\/ht-kb\/163\/revisions"}],"predecessor-version":[{"id":1005,"href":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/wp-json\/wp\/v2\/ht-kb\/163\/revisions\/1005"}],"wp:attachment":[{"href":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/wp-json\/wp\/v2\/media?parent=163"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/wp-json\/wp\/v2\/ht-kb-category?post=163"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/learn.hydrologystudio.com\/culvert-studio\/wp-json\/wp\/v2\/ht-kb-tag?post=163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}